Terms of Service

These Terms of Service (the “Terms”) form a binding legal agreement between you and Thomas Tjaja, an individual operating from the Netherlands (“we,” “us,” “our”), and govern your download, installation, and use of the little haven mobile application and any related services (together, the “App”). Please read these Terms carefully. By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, do not download or use the App, and uninstall any copy you have.

1. Acceptance of the Terms

By downloading, installing, accessing, or using the App, you confirm that you have read, understood, and agreed to these Terms and to our Privacy Policy. If you are using the App on behalf of a minor for whom you are legally responsible, you accept these Terms on their behalf as well.

2. Eligibility

You must be at least 13 years old, or the minimum age of digital consent in your country (whichever is higher), to use the App. If you are under 18, you may only use the App with the consent and supervision of a parent or legal guardian, who agrees to be bound by these Terms on your behalf.

You also represent and warrant that:

• You are not located in, under the control of, or a national or resident of a country subject to a comprehensive embargo by the United States, the European Union, or the United Nations; and
• You are not on any sanctions or restricted-party list maintained by any of those authorities.

The App is not intended for children under 13. Because the App does not collect personal information from anyone (see Section 3 and our Privacy Policy), this is a usage restriction rather than a data-collection one.

3. No accounts, no personal data

little haven is designed to be local-first and privacy-respecting:

• We do not require an account.
• We do not ask for your name, email address, phone number, or any other identifying information.
• Your journal entries, mood notes, gratitude entries, focus tags, routine details, and pet name are stored only on your device and are never sent to us or to any third party.

If you uninstall the App, your data is removed with it (see Section 11).

4. Privacy

Our Privacy Policy explains the limited, anonymous information the App does process — an anonymous install ID for crash diagnostics and aggregate analytics, crash and performance data sent to Sentry (EU-hosted, with user-authored text scrubbed), and aggregate usage events sent to PostHog (EU-hosted, never including the contents of what you write). Please review the Privacy Policy carefully.

5. Push notifications and device permissions

With your permission, the App sends push notifications for routine reminders, evolution updates, forage prompts, and absence reminders. You may disable any of these at any time from your device settings or from the in-app Settings screen. Some features may behave differently or be less effective if notifications are disabled — this is expected and is not a defect.

6. Limited license and ownership

Subject to your continuing compliance with these Terms, Thomas Tjaja grants you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to download and use the App on a device that you own or control, for your personal, non-commercial use only. All rights not expressly granted are reserved. This license terminates automatically if you violate these Terms.

7. Prohibited conduct

You agree not to:

• Copy, modify, adapt, translate, port, reverse-engineer, decompile, disassemble, or attempt to derive the source code of the App, except to the limited extent applicable law permits despite this restriction;
• Create derivative works of the App or any part of it;
• Use any automated script, scraper, bot, or other automated means to access, interact with, or extract data from the App;
• Circumvent, disable, tamper with, or otherwise interfere with any security feature, license check, subscription gate, or other technical protection in the App;
• Upload, transmit, or introduce any virus, malware, or other destructive code;
• Use the App to violate any applicable law, regulation, or third-party right;
• Resell, rent, lease, sublicense, or otherwise commercially exploit the App or your access to it;
• Use the App in any safety-critical context, or as a substitute for medical care, emergency services, or crisis intervention;
• Misrepresent your affiliation with us or impersonate us.

A breach of this Section is a material breach of these Terms and entitles us to suspend or terminate your access (Section 13) without notice and without liability.

8. Paid subscriptions, billing, and renewals

8.1 What we offer

little haven offers a free experience and an optional little haven Pro subscription. Current pricing:

• Monthly: USD 4.99 per month
• Yearly: USD 24.99 per year (with a 7-day free trial)

Local pricing may vary based on your store region, currency, and applicable taxes.

8.2 Who bills you

All subscriptions are sold and billed by Apple (via the App Store) or Google (via Google Play). Subscription state is managed on our side by RevenueCat as our subscription infrastructure provider. We never receive your payment card details, your Apple ID or Google account email, or your billing address.

8.3 Auto-renewal

Subscriptions renew automatically at the end of each billing period at the then-current renewal price, unless you cancel at least 24 hours before the period ends. Renewal happens through your Apple ID or Google account. You can review or cancel your subscription at any time in your Apple ID or Google Play account settings.

8.4 Free trials

If a free trial is offered, you will not be charged during the trial period. If you do not cancel at least 24 hours before the trial ends, you will be automatically charged the then-current subscription price. Each user is limited to one free trial per subscription tier, in accordance with App Store and Google Play rules.

8.5 Refunds

Refunds for App Store and Google Play purchases are handled solely by Apple or Google according to their respective policies. We have no ability to process refunds for store purchases. If you are an EU consumer, you may have additional statutory rights under EU consumer law — see Section 22.4 below.

8.6 Pricing changes

We may change the price of any subscription tier or introduce new tiers. Price changes do not apply to your current billing period. For renewals, we will give notice through the App, the App Store, or Google Play in line with their requirements. If you do not agree to a new price, you must cancel before the change takes effect; continued use after the change takes effect constitutes acceptance.

9. Wellness disclaimer — not a medical device, not medical advice

Please read this section carefully. It is one of the most important provisions of these Terms.

little haven offers general well-being practices, journaling prompts, and educational content. It is not a medical device, not a healthcare service, and not a substitute for professional medical, psychological, psychiatric, or therapeutic advice, diagnosis, treatment, or care.

In particular, the App is not intended to:

• diagnose, prevent, monitor, predict, prognose, treat, or alleviate any disease, injury, disability, or other medical or mental-health condition;
• investigate, replace, or modify any anatomical structure, physiological process, or pathological state;
• provide information used as the basis for any diagnostic, therapeutic, or clinical decision; or
• function as a medical device within the meaning of Regulation (EU) 2017/745 (the EU Medical Device Regulation), the U.S. Food, Drug, and Cosmetic Act, or any comparable legislation.

Using the App does not create a clinician-patient, therapist-client, counsellor-client, or any other professional relationship between you and us. Nothing the App says or shows constitutes professional advice.

If you are experiencing a medical or mental-health emergency, contact qualified professionals or your local emergency services immediately. Examples of local emergency numbers include 112 (most of Europe), 911 (US and Canada), 999 (UK), and 000 (Australia). Crisis support lines include 988 (US Suicide & Crisis Lifeline), Samaritans 116 123 (UK and Ireland), 13 11 14 (Lifeline Australia), and 113 Zelfmoordpreventie (the Netherlands). If you are unsure, search for a local helpline in your country.

Never disregard or delay seeking professional advice because of something you read, saw, or experienced in the App.

10. Your acknowledgment and assumption of risk

By using the App, you acknowledge and agree that:

• Well-being practices (such as breathing exercises, journaling, mood tracking, focus sessions, and gratitude exercises) can affect different people in different ways, and you are responsible for choosing whether they are appropriate for you;
• You will stop using any feature that you find distressing or unhelpful and, if needed, seek qualified professional support;
• You are solely responsible for any decisions you make based on your use of the App, including any decisions about your health, well-being, work, relationships, or finances;
• The App is provided for general personal use only, and you will not use it in any context where its failure or limitation could foreseeably result in personal injury, death, or significant property or financial loss.

To the maximum extent permitted by law, you assume all risk arising from your use of the App, except for risks that cannot be excluded under mandatory consumer-protection laws applicable to you.

11. Your data, backups, and deletion

11.1 Local-only storage

little haven stores your content only on your device. We do not run a cloud backup, sync, or recovery service. It is your responsibility to maintain any backup of your device through Apple’s iCloud Backup, Google’s backup services, or any other mechanism you choose. If your device is lost, damaged, reset, or replaced, or if you uninstall the App, your in-app data may be permanently lost and we will have no way to recover it.

11.2 Deleting your data

You can delete all of your data from the App at any time by going to Settings → Data → Delete all data. This permanently erases everything the App has stored on your device, including your journal, mood, gratitude, focus, routine, and pet data. This action cannot be undone.

Because little haven stores your data only on your device, uninstalling the App also removes all of your data — we have no server-side copy to retain.

12. Modifications and discontinuation of the App

We are continuously improving the App and may, at any time and without liability to you:

• add, change, suspend, or remove features, content, or functionality;
• update minimum supported device or operating-system versions;
• migrate to different third-party providers; or
• discontinue the App (or a particular tier) entirely.

If we discontinue a subscription tier you have paid for, we will (where required by Apple or Google’s policies) work with the relevant store to make sure you are not charged for periods you cannot use. Other than that, we make no commitment that any particular feature will remain available indefinitely.

13. Termination and suspension

These Terms remain in effect for as long as you use the App. We may suspend or terminate your access to the App or to little haven Pro at any time, with or without notice, if we reasonably believe that:

• you have breached these Terms (including Section 7);
• your use of the App harms us, other users, or any third party;
• continued provision of the App to you is not commercially reasonable; or
• we are required to do so to comply with law or with App Store / Google Play rules.

You may terminate these Terms at any time by uninstalling the App and (if you have an active subscription) cancelling it through Apple or Google.

Termination does not entitle you to a refund of any subscription fees already paid, except as required by mandatory consumer-protection law or by the App Store or Google Play. Sections 6, 7, 9, 10, 11.1, 14, 15, 16, 18, 19, 20, 21, 23, 24, 25, and 26 survive termination.

14. Beta, test, and pre-release versions

From time to time we may make beta, test, or pre-release versions of the App available (for example, through Apple TestFlight). These versions are provided “as is”, may contain bugs, inaccuracies, or instability, are not feature-complete, and are not intended for production use. You agree to use any such version at your own risk and to keep its existence and contents confidential where we reasonably ask you to.

To the maximum extent permitted by law, we disclaim all warranties and liability in connection with beta, test, and pre-release versions, even more strongly than for the production App.

15. Feedback

If you send us suggestions, ideas, bug reports, feature requests, or other feedback about the App (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable, transferable licence to use, reproduce, modify, distribute, and otherwise exploit that Feedback for any purpose, without any obligation, attribution, or compensation to you. You confirm you have the right to grant this licence and that the Feedback is not confidential. We are free to ignore Feedback or to act on it without telling you.

16. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Thomas Tjaja and our affiliates, contractors, and service providers (including Apple, Google, RevenueCat, PostHog, and Sentry) from and against any and all claims, demands, actions, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

(a) your use or misuse of the App; (b) your breach of these Terms or of any representation or warranty you make under them; (c) your violation of any applicable law or any third-party right (including intellectual-property, privacy, or publicity rights); or (d) any content or instruction you provide to the App that causes harm to you or any other person.

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with us at your expense.

17. Third-party services

The App relies on the following third-party services to function:

• Apple In-App Purchase and Google Play Billing — subscription billing
• RevenueCat — subscription management
• PostHog (EU-hosted) — anonymous product analytics
• Sentry (EU-hosted) — crash and performance diagnostics

These services are essential to how the App operates and cannot be opted out of individually while continuing to use the App. Use of these services is subject to the providers’ own terms and privacy policies. We are not responsible for the acts or omissions of any third-party service or for any change, suspension, or discontinuation of those services.

18. App Store and Google Play terms

18.1 Apple App Store (required provisions)

If you obtained the App from the Apple App Store, you acknowledge and agree that:

• The agreement is between you and us only. These Terms are concluded between you and Thomas Tjaja, and not with Apple Inc. or any Apple subsidiary (“Apple”). We — not Apple — are solely responsible for the App and its content.
• Scope of licence. Your licence to use the App is limited to a non-transferable licence to use it on any Apple-branded device that you own or control, and as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• Maintenance and support. We — not Apple — are solely responsible for providing any maintenance and support for the App. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
• Warranty. We — not Apple — are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) of the App to you. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be our sole responsibility.
• Product claims. We — not Apple — are responsible for addressing any claims relating to the App or to your possession or use of it, including (i) product-liability claims, (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer-protection, privacy, or similar legislation.
• Intellectual-property claims. In the event of any third-party claim that the App or your possession and use of it infringes that third party’s intellectual-property rights, we — not Apple — will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
• Legal compliance. You represent and warrant that you comply with Section 2 of these Terms regarding sanctions and embargoed countries.
• Developer name and address. Any questions, complaints, or claims relating to the App should be directed to: Thomas Tjaja – UX Design & Consultancy, Lilahof 19, 5044RH Tilburg, Netherlands, hi@thebuddyman.com.
• Third-party beneficiary. You acknowledge that Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary of them.

18.2 Google Play

If you obtained the App from Google Play, you also agree to be bound by the Google Play Terms of Service. To the extent any term of these Terms conflicts with the Google Play Terms of Service, the Google Play Terms govern only with respect to the App’s distribution through Google Play. Google is not a party to these Terms and is not responsible for the App.

19. Intellectual property

The “little haven” name and logo, the pixel art and animations, the in-app illustrations, the audio, the App’s user interface and design, and the App’s software and content are the property of Thomas Tjaja – UX Design & Consultancy or its licensors and are protected by copyright, trademark, and other intellectual-property laws. Except for the limited licence in Section 6, nothing in these Terms grants you any right, title, or interest in any of our intellectual property. You will not remove, obscure, or alter any copyright, trademark, or other proprietary notice in the App.

If you believe content in the App infringes your intellectual-property rights, please contact us at hi@thebuddyman.com with the details necessary to evaluate your claim.

20. Disclaimer of warranties

The App is provided “as is” and “as available,” with all faults and without warranty of any kind. To the fullest extent permitted by law, we and our service providers disclaim all warranties, conditions, and other terms, whether express, implied, statutory, or otherwise, including (without limitation) any implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, title, and non-infringement. We do not warrant that:

• the App will meet your requirements;
• the App will be uninterrupted, timely, secure, or error-free;
• the results you obtain from the App will be accurate or reliable;
• any defect in the App will be corrected; or
• the App is free from viruses or other harmful components.

You acknowledge that no advice or information, whether oral or written, obtained from us or through the App, creates any warranty not expressly stated in these Terms.

Nothing in this Section limits or excludes any consumer rights that, under the laws of the Netherlands, the European Union, or any other mandatory law applicable to you, cannot lawfully be limited or excluded.

21. Limitation of liability

To the fullest extent permitted by law:

• Excluded damages. In no event will Thomas Tjaja (or any of our affiliates, contractors, or service providers) be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages; for any loss of profits, revenue, business, goodwill, anticipated savings, data, or content; or for any personal injury, emotional distress, health outcome, or financial loss alleged to arise out of or in connection with your use of (or inability to use) the App — even if we have been advised of the possibility of such damages and even if any limited remedy fails of its essential purpose.
• Cap on direct damages. Our total aggregate liability to you arising out of or in connection with the App and these Terms — across all claims, in contract, tort (including negligence), warranty, statute, or otherwise — will not exceed the greater of (i) the total amount you actually paid us for the App in the twelve (12) months preceding the event giving rise to the claim, or (ii) USD 50 (fifty US dollars).
• Basis of the bargain. The disclaimers and limitations in Sections 20 and 21 are a fundamental element of the basis of the bargain between you and us. Without them, we would not be able to provide the App on the terms we do.

Nothing in this Section limits or excludes any liability that, under Dutch law, EU law, or any other mandatory law applicable to you, cannot lawfully be limited or excluded — including, in particular, liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded by law.

22. Time limit for claims

To the maximum extent permitted by law, any claim or cause of action you have arising out of or relating to the App or these Terms must be filed within one (1) year after the cause of action arose. Otherwise, that claim or cause of action is permanently barred. This Section does not apply where a shorter limitation period would be unenforceable, or where a longer limitation period is required, by mandatory law applicable to you (including mandatory consumer-protection law in the EU or your country of residence).

23. Governing law and disputes

These Terms are governed by the laws of the Netherlands, excluding its conflict-of-laws rules and excluding the United Nations Convention on Contracts for the International Sale of Goods. The competent courts of the Netherlands have non-exclusive jurisdiction over any dispute arising out of or related to these Terms or the App.

23.1 EU consumers

If you are a consumer resident in the European Union, this Section does not deprive you of the protection afforded by the mandatory consumer-protection laws of your country of residence. You also have the right to bring proceedings in the courts of your country of residence under applicable EU law.

The European Commission provides an Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. We are not obliged to, and do not currently agree to, take part in dispute-resolution proceedings before a consumer-arbitration body.

23.2 Individual claims

To the extent permitted by law applicable to you, you agree that any dispute will be resolved on an individual basis only, and not as part of any class, collective, or representative action. This Section does not apply where it conflicts with mandatory rights of EU consumers or any other mandatory law applicable to you.

24. Miscellaneous

• Severability. If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
• Force majeure. We will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, war, civil unrest, acts of government, labour disputes, internet or telecommunications failures, or failures of third-party services we rely on.
• Assignment. We may assign or transfer these Terms or any of our rights or obligations under them, in whole or in part, without your consent, including in connection with a sale, merger, reorganisation, or transfer of the App or our business. You may not assign or transfer these Terms without our prior written consent; any attempted assignment in violation of this Section is void.
• No agency. Nothing in these Terms creates any partnership, joint venture, agency, franchise, or employment relationship between you and us.
• Entire agreement. These Terms, together with the Privacy Policy and any subscription terms presented to you in-app or in the App Store / Google Play, constitute the entire agreement between you and us regarding the App and supersede any prior agreement on that subject.
• No waiver. Our failure or delay in enforcing any provision of these Terms is not a waiver of that or any other provision, and any single or partial exercise of a right does not preclude any other or further exercise.
• Headings. Section headings are for convenience only and do not affect interpretation.
• Language. These Terms are written in English. If we provide a translation, the English version controls in case of conflict.

25. Changes to the Terms

We may update these Terms from time to time. Material changes will be announced in the App or via the App Store / Google Play release notes, and the “Last updated” date at the top of this document will be revised. Continued use of the App after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the App and (if applicable) cancel your subscription.

26. Contact

Questions about these Terms? Reach out at:

• Email: hi@thebuddyman.com
• Address: Thomas Tjaja – UX Design & Consultancy, Lilahof 19, 5044RH Tilburg, Netherlands